WE CARE
CARE – An acronym that works on many levels as we CARE about you, we CARE about your property, and we want to achieve the very best outcomes for you.
Are your rental property returns failing short of expectations?
Finding it difficult to determine trustworthy partners?
Dissatisfied with your current management firm?
Our team can certainly help.
We provide a comprehensive property management service for investment properties throughout Melbourne:
- Residential property management specialist
- Upgraded marketing for listings
- Strong focus on quality service (each property manager manage modest portfolio)
- Renter provider Portal – 24/7 access to financials, reports and more
- Simple-to-understand fee structure
- Excellent communication
- Vast coverage area servicing Melbourne and surrounds
Hear how we’ve helped from our clients
Linus and his team are incredibly helpful, providing a level of service that exceeds my expectations. Linus collaborates closely with other relevant parties, ensuring constant updates and effective communication.”
Richard M.
Property Owner
AREM is dedicated to proficiently managing your property, and they excel at it. After numerous years with other real estate firms, we transitioned to AREM for our property management and couldn't be more pleased.”
Eric
Property Owner
We have our property transferred to AREM to be managed as short term stay rental and that has resulted in increasing the investment yield by 20%. It is a stress-free experience as the AREM team took care of everything, from setting up the property to managing guest changeovers. We strongly recommend Linus and his team of property managers.”
Michael L.
Property Owner
Friendly, knowledgeable and professional service. They were able to rent out my property for a good rent in a very short amount of time. The communication with my property manager has been great from day one. I highly recommend AREM Group.”
Sharon T.
Property Owner
We rented our Melbourne apartment from AREM Group. Our property manager is very responsive and is very prompt at contacting the renter provider quickly to attend to maintenance issues. I wish all property managers were that responsive.”
Michelle L.
Renter
We bought our first investment property from AREM Group and appoint Linus and his team to manage the property. Linus rent out our property in a very short amount of time and has been a pleasure to work with.”
Tashi M.
Property Owner
AREM Group stands out as the best property management company I've encountered in my 9 years of property investment. Their professionalism, thoroughness, and active engagement have been unmatched. Their meticulous attention to detail, unwavering support, and genuine concern for my property instill complete trust. I wholeheartedly recommend them without any reservations – they are truly exceptional operators!”
Han Wei
Property Owner
Upon transferring the property management of my rental property to AREM Group, I was immediately impressed by their attentive management. Their approach is straightforward, transparent, and efficient, making the experience remarkably easy and providing better value for money compared to my previous engagement.”
Syed S.
Property Owner
Places we currently manage
Get your first 60 days free for switching to AREM.
Frequently Asked Questions
How do I switch over the management of my property to AREM Group?
Switching agents is a straightforward process. To begin, we engage in a discussion with you to understand the service improvements you seek. Following this, we provide an electronic management authority for your signature. Upon receipt of the signed authority, we liaise with your current agent to gather property and tenancy details. Subsequently, we inform the renter about rent payment procedures and maintenance contact information. As the property owner, you will be promptly notified once we have received the necessary documents. We proceed to update all relevant authorities for invoice redirections, such as council rates, water rates, insurances, and owners corporations levy fees, managing payments through the rent. Once the renter and paperwork are in order, we conduct a comprehensive routine inspection of your property.
How often are rents and arrears checked?
Our state-of-the-art management system download rent received every business day and we contact the renters in arrears each day they are in arrears through emails, sms and phone calls.
How often are routine inspections conducted?
The first routine inspection is conducted three months after the renter’s initial move-in and subsequently every six months. A comprehensive report will be forwarded to you following each inspection.
Can I attend the routine inspections?
Certainly. You have the option to do so. Simply inform the property manager, and we will update the system accordingly and extend an invitation to you for upcoming inspections.
How often can I increase the rent?
As per the current legislation, rent adjustments are permissible once every 12 months or in the event of a change in tenancy.
What is an urgent repair?
Please refer to this link to Consumer Affairs Victoria (CAV) https://www.consumer.vic.gov.au/housing/renting/repairs-alterations-safety-and-pets/repairs/repairs-in-rental-properties for detailed information on urgent repair. Renters are given our contact information with the instruction to contact us for urgent repair. However, in cases of absolute emergencies, renters are informed to reach out directly to our preferred tradespeople for prompt assistance.
more questions?
Contact our Property Management Specialist
Your Lifelong Partner in Property
MELBOURNE OFFICE
Suite 612/1 Queens Road
Melbourne
VIC 3004
Australia
SINGAPORE OFFICE
1 North Bridge Road
High Street Centre
Singapore (179094)
Singapore
[email protected]
+61 3 9013 6888
PO Box 12612 Abeckett Street VIC 8006